Returns & Refunds

Something wrong with your order?

If an item arrives damaged, faulty or is not what you ordered, message us within 14 days of delivery with your order number and a photo. We will replace it or refund you in full, and collect the item at no cost to you.

Changed your mind?

You can return an item within 14 days of delivery if it is unused and in its original packaging. Contact us first so we can arrange it. For hygiene reasons, items that have been used or have had their seal opened (for example personal care items) cannot be returned unless faulty.

Refunds

• Refunds are processed within 14 days of approval.
• The money goes back to the original payment method (card, BenefitPay or Apple Pay).
• You will get an email when the refund is processed. Your bank may take a further 5–10 working days to show it.

How to request a return

WhatsApp or email us with:

• Your order number
• The email address or mobile number used for the order
• What went wrong, with a photo if the item is damaged or faulty

WhatsApp: +973 3563 4595 · Email: info@digi.bh

Your legal rights

This policy is in addition to your rights under the consumer protection laws of the Kingdom of Bahrain.

Wowza is operated by Wisdom Digi Cyber Solutions W.L.L, Bldg 1239, Road 531, Block 905, Riffa, Kingdom of Bahrain.